What Is Right to Information
The right to information includes an access to the information which is held by or under the control of any public authority and includes the right to inspect the work, document, records, taking notes, extracts or certified copies of documents / records and certified samples of the materials and obtaining information which is also stored in electronic form.
The Information Which is Exempt From Disclosure
The Act provides under Sections 8 and 9, certain categories of information that are exempt from disclosure to the citizens. The public may also refer to the relative sections of the Act before submitting a request for information.
Who Can Ask for Information?
Any citizen can request for information by making an application in writing or through electronic means in English / Hindi / official language of the areas, in which the application is being made together with the prescribed fees.
Who Will Give Information?
Any public authority would designate Central Asst. Public Information Officer (CAPIO) at various levels, who will receive the requests for information from the public and necessary number of Central Public Information Officers (CPIO) in all administrative units/ office who will arrange for providing necessary information to the public as permitted under the law. The public authorities are also required to designate authority(ies) senior in rank to CPIO, as Appellate Authorities, who will entertain and dispose off appeals against the decision of the CPIO as required under the Act. Any person who does not receive the decision from CPIO wither by way of information or rejection within the time frame, may within 30 days from the expiry of period prescribed for furnishing the information or 30 days from the date of receipt of the decisions, prefer an appeal to the Appellate Authority.
The Main Structure / Role of Public Information Officers
- Central Asst. Public Information Officers (CAPIO)
The CAPIO will receive the application / request for information or the appeals under the Act and forward the same immediately to the CPIO or the Appellate Authority as the case may be.
- Central Public Information Officers (CPIO)
The CPIO is required to process the request for providing the information and dispose of the same; either by providing the information or rejecting the request, within a period of 30 days from the date of receipt of request
- Appellate Authorities
The Appellate Authority will entertain and dispose off appeals against the decision of the CPIO as required under the Act.
|Sl.No.||Branch / Unit of the Bank||CAPIO||CPIO|
|(A)1||Branches upto Scale IV||Branch Manager / Chief Manager||Controlling Authority / Regional Office|
|2||A.G.M. Branches||A.G.M. / Branch Manager||Controlling Authority / Zonal Head / Regional Heads (Mumbai / Delhi) / D.G.M. (Credit) H.O.|
|3||All STCs||Head of the STC||D.G.M. (HR)|
|4||DGM Branches||Accounts incharge at the branches||DGM of the Branch|
|5||H.O. including general matters pertaining to Zonal Office / H.O.||—-||D.G.M. (Compliance)|
|6||Outside located departments (like Treasury Department, Mumbai)||—–||Respective heads of the Departments.|
|B)||1st Appellate Authority||General Manager, (PB,Treasury & Fin)
State Bank of Hyderabad,
Head Office, Gunfoundry,
- The public can submit their request / application for information to the Branch / Head / Branch Manager of a nearest branch, designated as Central Assistant Public Information Officers (CAPIO) by the Bank, the address of which is available in the Branch Locator of the Bank’s website.
- A member of the public may submit a request to the nearest CAPIO (nearest branch can be identified through Branch Locator). In case an appeal is to be made, the CAPIO will, on request, furnish the particulars of the specific appellate authority with whom an appeal would be made in respect of any particular order of the CPIO.
How to Access the Bank’s Information
The particulars of Organisational Structure, Bank’s network, products and services, and other details are provided in our Bank’s website under relevant heads. Public can access to the Bank’s website www.sbhyd.com for the details for their information.